Payments is a quick way to pay your vendors using WeddingWire. Qualifying vendors can send you a payment request and you can instantly send your payment using a credit card, debit card, or bank account. Check out the frequently asked questions below to learn more about Payments!

  • How does Payments work?
    • Qualifying vendors can send you a payment request which will appear under the 'Payments' section of Messages. You can then submit the requested payment using a credit card, debit card, or bank account.
  • Can I pay any vendor using Payments?
    • No. Unfortunately, Payments is not available to every vendor on WeddingWire. You can contact your specific vendors to find out if they're utilizing Payments. 
  • Is this a secure way to pay my vendors?
    • Yes. WeddingWire Payments is powered by Stripe, a third party online payment processing company, to keep your personal information safe and secure. Thousands of companies around the world trust Stripe to process payments for their users.
  •  Can both my fiance or I pay the same vendor through our joint account?
    • Yes. All users on a wedding account can submit payments.
  • Is there one place where I can view all payments I've made to all my vendors or just within each Message?
    • Yes, you can see all the payments you've made by logging into your account, hovering your name at the top, right side of the page, and clicking 'Payments' from the drop down.
  • How many payment options can I store at once?
    • Only one payment option can be stored at any given time
  • How do I change my preferred payment method?
    • By clicking "Edit" in the Message box when you go to submit a payment OR by clicking "Edit" in the Payments section in the lower left hand corner of a message thread with your vendor.
  • Can I pay with my international bank account through WeddingWire Payments?
    • No. At this time, only US payment methods (credit/debit cards and bank accounts) are accepted.
  • Does the same payment option carry over from one vendor to another or do I have to put in my payment option for each vendor?
    • Yes, it is stored from one vendor to another, but you always have the option to edit your payment method before submitting a payment.
  • Can I change payment option for the same transaction after I hit "pay?"
    • After clicking "Pay" within the Message thread, you will have the chance to review the payment amount and method before submitting the payment. You also have the option to edit the payment method and add a message at this time.
  • Is there a service fee on top of what I pay a vendor?
    • No.
  • Will I receive a receipt?
    • Yes. A receipt will be emailed to you after you submit a payment.
  • How will this charge appear on my credit card statement or bank account?
    • WedWire <vendor name>, ex. WedWire Belle Bloom
  • What is the refund process? 
    • You can request a refund up to 48 hours after you submit a payment by emailing support@weddingwire.com. Include the following information in the email: include the following information: (a) full name of the person requesting the refund; (b) the name of the Vendor Member to whom the payment was made; (c) the amount of the refund; and (d) the date of the payment.

 

If you have additional questions, please reach out to us directly by clicking the 'Contact Us' button below. 

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