Trouble Receiving WeddingWire Emails

To ensure that you are receiving all WeddingWire related emails, please add the following email addresses to your own Contact List:

email@emails-weddingwire.com

support@weddingwire.com

help@weddingwire.com


Also, please periodically check your Spam folder for emails that may have been sent there automatically.


Whitelisting

Each email client comes with a spam filter which lets you either whitelist or blacklist a particular email. Whitelist means letting the spam filter know that mail from the listed email addresses, domains, and/or IP address will always be allowed, while blacklist means always to block these emails. If you aren't receiving emails from WeddingWire, make sure you whitelist email@emails-weddingwire.com so that you receive RSVP notifications, guest book signatures, and offers from WeddingWire.

Below are instructions on how to whitelist emails based on the most popular email clients:


Gmail

  • Open an email from the sender that you want to whitelist
  • Click on the little down-pointing-triangle-arrow next to “reply.”
  • Click Add [wlemail] to contacts list to finish


Outlook 2010

  • Click the Home tab
  • Click Junk
  • Click Junk E-mail Options
  • Click Safe Senders
  • Click Add
  • Enter [wlemail] and additional information if you wish
  • Click OK to finish


Apple Mail

  • Click Address Book
  • Click File
  • Click New Card
  • Enter [wlemail] and additional information if you wish
  • Click Edit to finish


iOS Devices

  • On any message, tap the sender and add to either a new contact or an existing contact


Android Devices

  • In the default email client, touch the picture of the sender
  • Click OK to add to contacts
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